With increased browser support for light and dark mode, the ability to theme and change the tours and other items would be hugely helpful in keeping with brand standards.

Send email with team logo instead of the default userorbit logo.

Right now, every time we close the tab, it asks us to sign in. Please allow us to stay logged in.

Whenever a user submits a feedback, you should send an email to the user in Userorbit. It is because Userorbit users may not always be online and in the app. Frill sends out an email and it is extremely helpful.

Help Center articles do not have a reorder option.

Can’t paste images in help doc. I have to upload.

You should have auto-save enabled in help center document. I prepared a document and mistakenly refresh the page. I lost all my work.

Add targeting controls for the in-app widget so teams can choose which users see it based on all users, saved segments, or specific user-property rules, and optionally limit where it appears using page visibility URL rules. The widget SDK should enforce both audience targeting and page visibility before rendering the widget.

Just in intercom, we can place tooltips on buttons or icons, can we do in this app?