Feedback

Unable to upload or embed videos in announcements

I’m trying to add a video to an announcement for one of our launch. Uploading the MP4 fails with ‘Upload failed with status 400,’ and pasting the Tella link directly doesn’t display the video either. I’d like to be able to upload the exported video or embed the Tella recording directly in the announcement so customers can watch it without leaving the post.

Miranda Reilly10 days ago

Add voiceover narration to product tours

It would be really helpful if product tours could include voiceover narration. Some of our users do not read every tooltip, and a spoken walkthrough would make the tour easier to understand and feel more guided. I would like to be able to record or upload audio for each step so customers can hear the explanation while they move through the product.

Widget Targeting by Audience and Page Visibility

Add targeting controls for the in-app widget so teams can choose which users see it based on all users, saved segments, or specific user-property rules, and optionally limit where it appears using page visibility URL rules. The widget SDK should enforce both audience targeting and page visibility before rendering the widget.

Have something to say?

Unable to upload or embed videos in announcements

Disabled announcement comments can still be submitted publicly

Validate event URL patterns before saving

Add voiceover narration to product tours

Tour failure alerts on notification

Send customer emails with brand logo

Send an email when a feedback is submitted.

Reorder Help Center articles

Cannot paste images in help docs

Widget Targeting by Audience and Page Visibility