Share content and files in support replies

Support replies can now carry the content that answers the question. That covers files, help articles, and the rest of what you've published in Userorbit.

Share published content

Type / or click Add content in the reply composer. Search your published articles, feedback, announcements, tours, checklists, and surveys, and add them to the reply.

Attach files

Attach up to 10 files per reply, or paste them straight into the composer.

Start from a suggested reply

When the composer is empty, a suggested reply appears as ghost text. Press Tab to accept it and edit it before sending. You can also click Generate reply.

Userorbit Support is available on the Scale and Enterprise plans, and during your trial.