Journeys

Journeys show the routes people take through your product around an event. Open the chart editor in Analytics and choose the Journeys report. Journeys replaces the Paths report, and your saved Paths reports keep working.

Pick a direction

Start Forward from event to see where people go next. Use Backward to event to see how they got there, or Between two events to see every route from one to the other. Show between 2 and 10 steps, and count by unique users, sessions, or repeated attempts.

Read the flow

The Flow view draws each route as a Sankey diagram, with drop-offs marked as Dropped off. Switch to Top paths for a ranked list. Use Refine journeys to hide noisy events or expand an event by a property.

Act on a route

Click a step to set it as the journey start or end, hide it, or open View users. Click a route to create a funnel from it. From the user list, open a profile, watch a relevant replay, or save the users as a cohort.